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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Les Hopkins

August 10, 2026

5  out of  5
rating by Les Hopkins
"Went in to check about bundling auto and home insurance and it all came out really cheap. Theresa was so pleasant and funny and nice and look forward to doing more business with her and State Farm for all my insurance needs"
We responded:
"Thank you so much, Les! We love hearing that you had such a great experience with Theresa! She definitely knows how to make talking about insurance a little more fun. 😊 We're so glad she was able to help you with bundling your auto and home insurance and find a great option for you. We truly appreciate you choosing Brant Dietz State Farm office and look forward to helping with all your insurance needs!"
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Joe Sisneros

August 4, 2026

5  out of  5
rating by Joe Sisneros
"The best place for all your insurance need's . Best customer service, best company I've ever had the pleasure of working with for our auto and life insurance policies. Gabby has went above and beyond expectations. She's awesome to work with ."
We responded:
"Thank you so much, Joe! Wow—your kind words truly made our day. We're so grateful for your trust and are thrilled to hear you've had such a great experience with both your auto and life insurance. Gabby will be especially happy to hear your shoutout! She genuinely cares about helping our customers and always goes the extra mile. Thank you for your recommendation and for being part of our agency family. We appreciate you and look forward to being here whenever you need us!"
Profile photo of JulzMtz** *

JulzMtz** *

July 28, 2026

5  out of  5
rating by JulzMtz** *
"Theresa G, is amazing! She got me a fantastic rate, and was very kind and helpful throughout the process! I highly recommend working with her!"
We responded:
"We're thrilled to hear Theresa was able to help you find a great rate and make the process easy from start to finish. She truly cares about our customers, and we're so glad that came through in your experience. We really appreciate your recommendation and are grateful to have you as part of our agency family. Thanks again for trusting us—we're always here whenever you need us!"
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Leon Lopez

July 25, 2026

5  out of  5
rating by Leon Lopez
"The office staff is very responsive, and they always go the extra mile to provide a great customer service!"
We responded:
"Thank you so much, Leon! We really appreciate you taking the time to leave us such a kind review. It means a lot to know you've had a great experience with our team. We always do our best to treat our customers like family and make sure we're here when you need us. Thanks again for trusting us!"
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nicole martinez

July 22, 2026

1  out of  5
rating by nicole martinez
"Very unhappy with the service, called to ask for information and spoke to some manager and she was not helpful at all. Said she will would call be back and didn’t return my call."
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Angela B

July 20, 2026

5  out of  5
rating by Angela B
"I had a great experience working with Isabel at Brant Dietz State Farm. She was very friendly, helpful, and took the time to answer all of my questions. She also provided quotes on several types of coverage I didn't even know State Farm offered. The whole process was easy and stress-free thanks to her patience and knowledge. I definitely recommend Isabel if you're looking for someone who truly cares and provides excellent customer service!"
We responded:
"Thank you, Angela, for taking the time to leave such a thoughtful review! We’re so happy to hear about your great experience with Isabel at Brant Dietz State Farm.

It’s wonderful that she was friendly, helpful, and took the time to answer all your questions—as well as providing quotes for coverage you didn’t even know State Farm offered. We’re especially glad the process felt easy and stress-free.

Thank you for the recommendation and for trusting us with your insurance needs! We’re here anytime you need us."
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R

July 15, 2026

5  out of  5
rating by R
"Ms. Paulina G.
made this process a pleasant experience for myself and my family, along with her State Farm family (Brant Dietz - State Farm Insurance Agency). One of the best hands down and the company you can count on!"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that Paulina made the process a pleasant experience for you and your family—along with our State Farm team (Brant Dietz - State Farm Insurance Agency).

We truly appreciate your trust and your kind words. It means a lot to know we’ve earned your confidence. If you ever need anything, we’re here to help!"
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Jazz Flores

July 6, 2026

2  out of  5
rating by Jazz Flores
"I don't understand what's the point of going over all your information with somebody multiple times and then it's still not get done correctly. I specifically gave a mailing address so I can receive any documents to that mailing address and then my mailing address wasn't even updated on the system plus on the app it showed a different phone number as well for my home and work that are not mine.
Really disappointed!"
We responded:
"Hi Jazz, thank you for taking the time to share your experience. We’re truly sorry for the frustration this caused.

Our goal is to ensure your information is accurate and that you receive all required documents without delays—and it sounds like we fell short, I sincerely apologize.

Please contact us directly either call or text (575-449- 3962) so we can immediately verify what’s on file and correct your mailing address and phone numbers. We also want to confirm that all information is correct address going forward.

We appreciate the opportunity to make this right."
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Yarely Yanez

June 12, 2026

5  out of  5
rating by Yarely Yanez
"Excelente servicio Paulina y Gaby siempre me han ayudado mucho con mis pólizas y han resuelto mis dudas."
We responded:
"¡Muchas gracias por tu reseña! 😊 Nos alegra mucho saber que Paulina y Gaby te brindaron un excelente servicio y que siempre te han ayudado con tus pólizas. También es un gusto confirmar que resolvieron tus dudas.
¡Gracias por confiar en nosotros! Si en algún momento necesitas apoyo, con gusto te atenderemos."
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Trisha Camp

June 5, 2026

5  out of  5
rating by Trisha Camp
"We received prompt, professional, and friendly service from Gaby Uribe while we changed our home and car insurance to State Farm at Mr. Dietz's agency."
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Clorissa Sanchez

June 3, 2026

5  out of  5
rating by Clorissa Sanchez
"Very helpful and informative."
We responded:
"Wow, thank you for the 5-star review, Clorissa! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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LAURA LAZARO

May 27, 2026

5  out of  5
rating by LAURA LAZARO
"Great agents to work with! Always so prompt and courteous. Thank you Paulina for all your assistance!"
We responded:
"Laura, thank you for the kind words and 5-star review! We’re so glad to hear you’ve had a great experience working with our agents—always prompt and courteous is what we aim for!

And thank you for recognizing Paulina for her help! We truly appreciate your trust and look forward to assisting you again anytime. 😊"
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Audra Herrera

May 22, 2026

5  out of  5
rating by Audra Herrera
"Very professional and friendly . Had no problems getting a policy"
We responded:
"Audra, Thank you for the 5-star review! We’re so glad you found us both very professional and friendly—and that you had no problems getting your policy. That is what we stive for! We appreciate your trust and look forward to helping you again in the future! 😊"
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Stewart W David

May 19, 2026

5  out of  5
rating by Stewart W David
"The office manager, Nancy Rivera, is the best!!!!"
We responded:
"Thank you so much for your 5-star review! We’re thrilled to hear that Nancy Rivera is the best—she truly cares about making every visit and experience a great one for our clients. We appreciate your support and look forward to helping you again anytime! 😊"
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Alex Perea

May 13, 2026

5  out of  5
rating by Alex Perea
"Gaby was very helpful and so very nice!"
We responded:
"Thanks so much for your kind review! We’re thrilled to hear that Gaby was very helpful and so very nice—she’ll be glad to know you appreciated her support. We look forward to helping you again soon! 😊"
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Taw Knee (T2)

May 5, 2026

5  out of  5
rating by Taw Knee (T2)
"If I could give em higher than 5 stars I would!!! They are the BEST!!! Not only is it a name you can trust, they have gone Above and Beyond with everything they have done for me!! I’m paying less for my 2 cars AND full motorcycle coverage than I was paying for just liability on the 2 cars with my last auto insurance!! And now I’m adding renters insurance as well and will still be paying less then I was! The customer service is outstanding! I highly recommend Gaby and everyone else at this location!!!"
We responded:
"Taw, Thank you so much for your amazing review! We’re thrilled to hear that you’re happy with the coverage and savings you’re getting for your cars and motorcycle, as well as the renters insurance. It’s wonderful to know that our team, especially Gaby, provided you with outstanding service and went above and beyond to meet your needs. Your recommendation means a lot to us! If you ever need anything else, please don’t hesitate to reach out. Thanks again for choosing Brant Dietz State Farm!"
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Yesenia Sánchez

April 24, 2026

5  out of  5
rating by Yesenia Sánchez
"El personal es muy amable y en especial Gaby, te resuelven de inmediato"
We responded:
"Hola, ¡Muchas gracias por tu reseña! Nos alegra mucho saber que nuestro equipo, especialmente Gaby, pudo ayudarte de inmediato. Estamos aquí para brindarte siempre el mejor servicio. ¡Esperamos seguir atendiéndote con la misma prontitud y amabilidad! "
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Rafael Reyes

April 6, 2026

5  out of  5
rating by Rafael Reyes
"Great service!"
We responded:
"Thank you Rafael so much for your 5-star review! We're delighted to hear you had a great experience with our service. We look forward to continuing to serve you!"
Profile photo of Corvette Rudy

Corvette Rudy

April 1, 2026

5  out of  5
rating by Corvette Rudy
"I want to commend my State Farm Insurance Agent Isabel Ruiz at the Brant Dietz State Farm Branch in Las Cruces, NM for providing me with an outstanding Auto & Home Insurance quote this week ! After 28 years of being insured through AAA... Isabel blew their rates out of the water ! She literally saved me $450 per year on my 3 vehicle's 🚗 and saved me a jaw dropping $800 per year on my Home Insurance 🏡 Isabel in my opinion is the most kind , caring, awesome, professional, knowledgeable Insurance agent I've ever met ! She treated me with respect and not some piece of meat like I was treated by AAA from the CEO down ! ADIOS AAA... I FOUND A NEW HOME 🏡 FOR MY INSURANCE NEEDS AT STATE FARM INSURANCE! Thank you Isabel Ruiz ! I rate & recommend Isabel Ruiz and State Farm Brant Dietz Branch 5 STARS 🌟
Rudy Silva- Las Cruces, NM"
We responded:
"Thank you so much, Rudy, for your incredible 5-star review! We are thrilled to hear that Isabel Ruiz at the Brant Dietz State Farm Office was able to provide you with outstanding service and savings on your auto and home insurance. Saving you $450 annually on your vehicles and $800 on your home insurance is exactly the kind of value we strive to deliver. Isabel truly embodies kindness, professionalism, and expertise, and we’re so glad you felt respected and well cared for throughout the process. Welcome to the State Farm family—we look forward to supporting all your insurance needs for years to come! Thank you again for recommending Isabel and our office! "
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Jose Hernandez

March 21, 2026

5  out of  5
rating by Jose Hernandez
"Very helpful and fast response thanks to paulina"
We responded:
"Thank you for your wonderful feedback! We're glad to hear that Paulina was very helpful and provided a fast response. We appreciate your support and look forward to assisting you again!

"
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Thomas D Green

March 20, 2026

5  out of  5
rating by Thomas D Green
"Easy to work with, very knowledgeable about my needs, actually got better coverage for less due to this."
We responded:
"Hello Thomas, thank you for your kind feedback! We're delighted to hear that we were able to understand your needs and secure better coverage for less. It’s always our goal to make the process easy and beneficial for our clients. We appreciate your trust and look forward to serving you again!

"
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Suzanne

March 12, 2026

5  out of  5
rating by Suzanne
"Very polite, very knowledgeable.\n Easy to work with."
We responded:
"Suzanne, thank you so much for the kind review, if you have any questions or need assistance, please don't hesitate to reach out! "
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Paul Drane

March 3, 2026

5  out of  5
rating by Paul Drane
"Very easy to talk to and most of all she save me over $60 the agent i talk to us Gabby very helpful Thank you all. Have a great day."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Gabby was easy to talk to and able to save you over $60. We appreciate you taking the time to share your experience and look forward to assisting you again in the future!"
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Laura Lazaro

February 26, 2026

5  out of  5
rating by Laura Lazaro
"Hands down one of the best agencies and people I have worked with! Pauline Garcia is always prompt and courteous. Highly recommended if you want to reduce your insurance cost!"
We responded:
"Laura thank you so much for your kind words and recommendation! We’re thrilled to hear that you had a positive experience with our agency and with Paulina. Providing prompt and courteous service while helping our clients reduce their insurance costs is always our top priority. We truly appreciate your trust and look forward to assisting you again in the future!"
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gabriela rivera

February 25, 2026

5  out of  5
rating by gabriela rivera
"Excelente"
We responded:
"Agradecemos su reseña, gabriela. Gracias por sus amables comentario. -Brant Dietz State Farm."